• Invoicing
• Enter & pay bills
• Receive rent, deposits and other payments
• Reminders for due and late payments
• Management reports
• Warnings for tenancies that are due to expire
• Pay landlords
• Pay tenants & TDS companies
• Customer statements and balances
• Online landlord login screen to view statements

• Manage Accounts
• Reconcile Bank Accounts
• Account Statement
• Setup/Manage TDS Companies
• Generate Tenancy Agreements
• Setup and manage scheduled rent collections
• Create adhoc rent collections
• Manage deposits
• Tenancy Agreements
• Section 21 & 8 letters

Tenancies are set up on the system which link tenants, landlords and properties together.

• Rent amounts
• Deposits
• Fees
• Duration
• Type
• Apply commission rates
• Letting fees
• Create tenancy agreement
• Setup rent collection schedule
• Initial landlord letting fee
• Additional fees (credit check, contract, inventory)
• Renew or end tenancy (section 21/8 documents)

• Create initial/miscellaneous invoices via the tenancy
• Create adhoc invoices
• Multiple line invoices supported
• Set up items from the invoice screen
• Receive payment direct or deduct from payments due
• Generate invoice templates
• Filter paid and unpaid invoices
• Reminders for outstanding invoices

• Setup TDS (Tenancy deposit scheme) companies
• Receive deposit
• Pay back the deposit to the tenant (deduct any rent, invoices, bills through pay tenant screen)
• Pay money to TDS companies and landlord
• Receive money from TDS companies and landlords

When you set up the tenancy you have the option to create a rent collection schedule:

• Setup collection schedule based on the duration of the tenancy
• Apply the commission to the rent
• Payment type (weekly/monthly)
• Remaining payment will now appear in the scheduled rent collection
• Reminder will be given before the due date of the next collection

Receiving rent collections

• View amounts, landlord & tenant details
• Filter down due dates
• Reference and collection number
• Receive rent now or later
• Post multiple collections at once

You can receive payments from tenants, landlords, applicants and TDS companies. Multiple invoices, rent, bills and deposits can be received with a single payment.

• Receive multiple items at once
• Receive payment from the tenants deposit
• Specify bank account
• Overpay and underpay
• Credit peoples account
• View received payment list

Through the system you pay any landlords who are owed money. Money owed can be either rent, credits or deposits. Any invoices, deposits or bills owed to the agent can be deducted from the amount to pay the landlord.

If the amount to pay the landlord is zero due to any deduction, such as invoices, deposits and bills owed to the agent can be offset against any rent, deposits or credits owed to the landlord.The system logs all payments made to the landlord and details about each one, so you can get a quick overview of all transactions.

• Deduct bills and invoices from payments to landlords
• Print remittance
• View paid list

• Enter agent bills (from supplier to agent)
• Build up a database of suppliers
• Enter landlord/tenant bills
• Print out bills
• Flag up paid or unpaid bills

• Gas safety certificates
• Electrical safety certificates
• Electrical safety certificates
• Fire safety certificates
• Add your own custom tasks
• Tasks appear in the diary and reminders
• Recurring tasks can be setup

The manage accounts section is for creating and modifying bank accounts that you use in Universal. In this area you can perform the following:

• Add or modify multiple bank accounts
• Create unlimited Bank Accounts
• Transfer funds between universal bank accounts
• Reconcile accounts for matching up your bank statement with Universal.
• View accounts statements and history.

The statement and balances shows the history of all the transactions for a tenant, landlord, supplier or an applicant in the system. Here you can get a overview for a particular individual.

• Print
• Filter date ranges
• Balances
• Landlord login ( landlords can login over the internet to access statements)

The reminders dialog gives an overview of outstanding personal and office tasks to be performed. Some of the management reminders are:

• Tenancy renewal
• Landlords to follow up
• PAT safety certificates
• Tasks
• Scheduled rent collections to submit
• Overdue invoices
• Overdue rent collections
• Bills to pay
• Tenants deposit due
• Tenants deposit return
• Landlords deposit to pay
• TDS deposits to pay
• Landlord held deposits to return
• TDS held deposits to return